Terms and Conditions

All items goes through rigorous checks before shipping; therefore, damaged merchandise is extremely rare..

Due to Covid -19 and other viruses and germs I do not accepts Refunds because of that reason. Thanks for understanding

How long does it take for you to respond to emails? 72 hours please be patient with me I am a young entrepreneur that works solo but I will get back to you soon as possible.

Process payment takes 2 days
Delivery takes 3-4 days
A total of Seven days before receiving your package.

Return and Refund Policy

REFUND/ RETURN POLICY
All Transactions and purchases made on the site is final and RubyJaeWay offers no return and exchange unless it can be clearly shown that the product shipped is defected. Due to the nature of our products, we DO NOT issue refunds. All sales are final.
If you received the wrong product, missing any products or have concerns please contact our customer service within 48 hours (RubyJaeWay@gmail.com) after receiving the merchandise. You must inspect the product immediately. We're happy to rectify the issue. Please do not unravel, wet, play with, install, open or alter the product.
Once an order is placed and processed, we WILL NOT cancel, adjust or apply any discounts to it. Please double check your order before checking out.
Any other questions please go to contact us for questions and concerns.

Terms and Conditions

Return and Refund Policy

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